1. What materials do you use for your prints?
We produce all of our designs using only the finest archival-quality papers, inks, and dyes. We are 100% made in the USA using traditional, small-batch production techniques, with a focus on traditional craftsmanship and artistry.
Our papers are heavyweight, gallery-grade, and certified for environmental friendliness. Our inks are richly dyed and deeply hued, and will maintain their brilliance for decades.
2. How are your prints made?
We handcraft all of our archival prints using traditional screenprint techniques. We produce in small batches, often with limited runs, and hand-sign and number every print. Our screenprint process ensures that every print is the finest possible quality for a graphic art print — these are a far cry from the posters offered for sale on discount websites and in big box stores. Rather, our prints are each individual works of art, suitable for professional gallery display and professional framing.
The result of our relentless attention to detail and extremely high standards for excellence? An all-American, gallery-grade product that you and your family can proudly display for years to come.
3. Do you offer framing?
We are extremely proud of our in-house framing capabilities. Our prints are made to a premium standard and, as such, often end up in frames so that our customers can more effectively display them. If you'd like to remove the hassle from the custom framing process, trust us with it, and we will frame your new G.I. Prints artwork in one of several options we have selected to complement and enhance the natural beauty of your new piece.
4. How does the framing process work?
Simply select your desired frame and mat options when ordering your new print, and we will custom frame your print for you before shipping it to you in high-quality, damage-proof packaging. Due to the inherently custom nature of each frame job, please allow an additional 3-4 weeks for order fulfillment, and note that custom framing orders are not eligible for returns.
5. How are your frames constructed?
Like all of our products, our frames are 100% American made, and are crafted to an exacting standard of excellence. Made-to-order from either American timber or brushed metal, each frame option also includes options for heavyweight mat board as well. We use acid-free backing and UV-shielding, gallery-grade plexiglass to ensure your new print is protected and preserved for years to come.
6. When will my order ship?
Please review our Shipping policies here.
7. Do you offer a military discount?
Yes! As servicemembers and veterans ourselves, we are proud to recognize the service and sacrifices of those who have worn the uniform and served under our great flag. Read more about our program, and access your discount, here.
8. Where are your products made?
We proudly screenprint all of our designs and maintain our warehouse right here in our home state of sunny South Carolina, USA. If you're ever swinging through to visit Charleston, Columbia, Greenville, or anywhere else near us, let us know!
9. How can I track my order?
Upon fulfillment, you will receive an email with a tracking number to track your shipment. You can also simply login to your Shopify account here to view that tracking number.
10. Can I cancel or change my order?
Sure! Just let us know in time; we try to get orders shipped out in a hurry. Cancellation or change requests must be received within 24 hours of the order being placed.
11. I'm a wholesale stockist, or a corporate or military leader interested in making a bulk purchase of G.I. Prints products for retail sales, gifts, giveaways, etc. Can G.I. Prints accommodate my request?
Sure! We'd be happy to work with you to create an unforgettable gift or giveaway campaign, or provide a free print for a military unit family day giveaway, etc. Please click here to learn more about these programs.
12. I'm a milspo blogger, a social media influencer, and/or a recognized public figure. Can I work with G.I. Prints?
Absolutely, we'd love to work with you. Click here for more information about our ambassador and influencer programs.
13. Who runs this outfit?
You can read more about our story here.
14. I'd love to get in touch with someone at G.I. Prints for a media interview request, a product clarification question, or something else. How can I contact you?
We love hearing from customers and sharing our story with people interested in hearing about us. Send us an email at email@example.com or send your postcard at 164 Market Street Suite 307, Charleston SC 29401, United States and we'll get back with you as soon as we can. Thanks!